September 2, 2009
Web Design
What do visitors think of your site?
Traveling the web as much as I do, I see lots of "can't see the forest for the trees" issues. Problems and opportunities that seem obvious to the visitor that you, the site designer, might never figure out for yourself. A reaction. A technical bottleneck. An seemingly obvious deficit of information or direction.
One way to harvest the ideas of those who have that all-important, arms-distance perspective is (simply) to ask. Here, for example, is a form offered by the Smithsonian's Museum Studies site.
(I know that this is restateing the obvious, but sometimes what is obvious to you is not obvious to me.)
The page it originates from...
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On the web page they could have better stated their need for survey information. A non-profit usually gets better results by asking for help rather than asking for input.
I would replace the lead in text of the survey with something like:
We need your help. How can we make our website meet your needs better. Please invest about 2 minutes of your time and answer the following questions. Thank you.
Posted by: Warren Hayford | October 6, 2009 10:02 AM